Trainee Technical Support Technician

Description

Job description:

Niftylift Limited are looking for a Trainee Technical Support Technician to complete a Level 3 Engineering and Manufacturing Support Technician apprenticeship and join their team. The candidate will look at all technical aspects of Engineering within our site in Hoyland, which could include: Quality, Design and/or Production Engineering. This means that the successful candidate will receive a comprehensive overview of Niftylift’s operations in Hoyland.

Role & responsibilities:

Design Engineer Roles

• Innovative and comprehensive design to improve manufacturing processes at our site in Hoyland
• Detail design support within project teams ensuring aesthetic, robust, quality design solutions are achieved, through utilisation of a wide range of materials and manufacturing methods
• Fully competent usage of the full range of tools incorporated within Pro Engineer 3D CAD package
• Support the manufacture of the company’s existing and new product range through generating effective engineering information / systems / manufacturing processes / BOM’s and system troubleshooting / diagnostic

Quality Control & Engineer Roles

• To effectively and efficiently control and administer the company’s quality control systems in line with ISO9001, TUV and other company defined standards
• Process all non-conformities through the internal / external quality note system, including identification of agreed preventative actions
• Provide and manage a framework for the Warranty Returns and Customer Complaints through the company’s 8D system
• Provide hands on technical assistance for component field failures, ensuring parts are diagnostic / analysed and project managed through to preventative design, supply or build action
• Conduct Supplier Evaluation Audits and development programs
• Responsible for establishing trends, corrective and preventative actions to support both Niftylift internal and external supply chain
• Development of robust machine testing procedures and inspection, including hands on hot testing

Production Engineering

• Support the manufacture of the company’s existing and new product range through generating effective engineering information/systems/manufacturing processes and facilities in accordance with Health and Safety legislation
• Help to implement a successful Lean Manufacturing culture, focusing on continual improvement and the elimination/reduction of all wastes by educating the business and removing non value-added waste from the business processes
• Supporting the development of and integration of automated processes, through programming, system management and optimised workflow methods connected to Lean Manufacturing and Niftylift Workshop Standards

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role and the organisation’s overall business objectives, this may include the training and mentoring of colleagues.

Skills required:

• Good level of computer literacy
• Good problem-solving skills
• Awareness of Health and Safety and COSHH regulations
• Good time management skills
• Ability to communicate with all levels professionally and effectively
• Ability to work and lead a team

Personal qualities the candidate must have:

• Self-motivated individual
• Practically minded
• Demonstrable interest in Engineering
• Able to work to tight timescales and under pressure, whilst maintain a calm, prioritised and structured approach to all tasks / issues

Employer description:

Niftylift is one of the largest mobile elevating work platform* (MEWP) manufacturers in Europe and sells its market-leading products worldwide. We specialise in compact, low-weight articulating booms that offer maximum performance with minimal environmental impact.

We use advanced 3D-modelling software together with rigorous testing to optimise every aspect of our product design and to ensure that every Niftylift work platform delivers outstanding performance without compromising on functionality or reliability.

With years of experience designing machines for the rental industry, we understand the importance of reliability, ease of operation, minimal maintenance, and excellent after-sales support to our customers.

Through investment in staff, manufacturing equipment and technology, we maintain an ongoing commitment to our customers to consistently produce high-quality innovative products that meet or exceed their expectations.

* Also known as cherry pickers.

Things to consider:

During the first year you will be required to attend the University of Sheffield AMRC Training Centre in Sheffield, full time for an initial block of study.  You will return to your workplace one Friday per month.  After the initial block training you will attend the AMRC Training Centre for one day a week to undertake the knowledge study. The remaining four days will be spent in company learning on the job.

Please note the AMRC Training Centre reserves the right to close applications ahead of the published closing date.

Qualification Requirements:

Advanced apprenticeships entry requirements

You will need both of the following:

• GCSE English language C or 4 or above
• GCSE Maths C or 4 or above.

Applicants are also required to successfully complete a series of assessments at the University of Sheffield’s AMRC Training Centre, as well as an employer recruitment and selection process to secure a place on an apprenticeship programme.